Frequently Asked Questions

Everything you need to know about your Qure™ journey to radiant skin.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing.

What is your return policy?

We offer a 30-day money-back guarantee on all products. If you are not satisfied with your results, simply contact our support team to initiate a return.

Are Qure™ products safe for sensitive skin?

Yes, our skincare devices and topicals are dermatologist-tested and formulated to be gentle yet effective for all skin types, including sensitive skin.

How do I track my order?

Once your order ships, you will receive an email with a tracking link. You can also track your package directly through our website using your order number.

Do you offer a warranty on beauty devices?

All Qure™ electronic devices come with a comprehensive 1-year limited warranty covering any manufacturing defects or technical issues.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Klarna and Afterpay.